Citizen Support Centre: A Solution to COVID Impact
With the activation of Citizen Support Centre (CSC) in association with seven likeminded organisations, now the common citizenry are getting definite solutions relating to Covid impact using a toll-free Helpline No. 8880 592592 which remains open from 9.00 am to 6.00 pm every day.
The CSC in efforts continues to offer its services like:
- Sharing of COVID appropriate behavior with people pertaining to the disease and on its consequences including precautions and safety measures
- Providing psycho-socio and emotional healthcare through tele counselling
- Extending Tele medicine support to manage healthcare
- Providing appropriate information about access to entitlements declared by the government and citizens’ queries thereof.
The Centre is being managed by a team of 1200+ foot soldiers (including Gram Saathinis, CRPs, Youth leaders, Volunteers having a smart phone each), Psychological care givers, information support specialists and medical practitioners who are receive field calls and responding to it appropriately.
Analysis of Calls received till 24th May :